Nicolette Garcia — Revenue Operations

Revenue Operations

Building systems that drive revenue

10+ years turning manual processes into scalable GTM infrastructure. Salesforce Certified. Fluent in the full stack: HubSpot, NetSuite, Spiff, Celigo, SQL, Tableau — and the cross-functional trust it takes to actually ship.

80%
Reduction in campaign setup time
75%
Faster commission processing
10+
Years in RevOps & MarketingOps
$960K
SMB email revenue at Nextdoor
NG
Nicolette Garcia
Sr. Revenue Operations Manager · Kharon
Salesforce Admin HubSpot Salesforce CPQ NetSuite Celigo Spiff SQL Tableau
80%
Campaign setup time ↓
75%
Commission processing ↓
120%
Revenue target @ Nextdoor
Salesforce Certified Administrator
Issued Dec 2022 · Credential #2814527
Career

Where I've built things

From fintech startups to enterprise compliance software, I've built and rebuilt revenue operations infrastructure across the full GTM stack.

Kharon Nov 2023 – Present
Senior Revenue Operations Manager · Remote

Compliance risk intelligence for financial crimes, supply chain exposure, and investment risk.

  • Directed end-to-end RevOps infrastructure rebuild across Salesforce, HubSpot, Spiff, and Celigo — unifying Marketing, Sales, and Finance on a single revenue architecture.
  • Designed automated lead-to-cash workflows that cut campaign setup time by 80% and surfaced marketing-to-sales conversion data in real time.
  • Led Salesforce CPQ rollout including pricing architecture redesign, automated quote generation, and Conga integration for scalable enterprise deal execution.
  • Re-engineered Salesforce-NetSuite data flows via Celigo, improving billing, revenue recognition, and reporting accuracy.
  • Overhauled Spiff commission workflows, cutting monthly processing time by 75% while improving payout accuracy and auditability.
  • Built intake, prioritization, and SLA frameworks for RevOps requests across systems issues, data quality, and automation needs.
Cadre (merged with Yieldstreet) Dec 2021 – Nov 2023
Senior Marketing Operations Manager · Remote

Fintech commercial real estate investment platform serving institutional and individual investors.

  • Spearheaded HubSpot + Salesforce integration to enable end-to-end lead lifecycle visibility and ROI tracking across all campaigns.
  • Redesigned Salesforce Campaign architecture and automation rules, standardizing data governance and boosting cross-GTM reporting accuracy.
  • Launched SMS as a net-new demand channel — owning vendor evaluation, tech stack integration, and go-live.
  • Established centralized campaign operations processes (briefing, QA, shared calendar) that reduced cross-team friction and improved delivery velocity.
Nextdoor Sep 2019 – Dec 2021
Lifecycle Marketing Manager · San Francisco, CA

Neighborhood connectivity platform serving local communities across the US and beyond.

  • Owned SMB lifecycle email programs, achieving $960K — 80% over revenue target through optimized segmentation, testing, and send cadence.
  • Partnered with engineering to define data pipelines and launch automated multi-touch journeys at scale.
  • Built cross-functional processes for email campaign management balancing multiple audiences and stakeholder priorities.
HackerRank Dec 2017 – Aug 2019
Content Marketing Manager · Mountain View, CA

HRTech SaaS helping organizations hire top developer talent based on skills, not resumes.

  • Scaled inbound demand generation through operationalized content workflows and automation, driving 80% QoQ growth in qualified leads.
  • Led 2018 Tech Recruiting Report — coordinating survey design, insights development, and multi-channel launch.
Taulia (acquired by SAP) Oct 2016 – Dec 2017
Marketing Assistant · San Francisco, CA

FinTech SaaS specializing in payment optimization between enterprise companies and their supply chains.

  • Built scalable email, ad, and nurture workflows that increased early payment revenue through supplier marketing programs.
Toolkit

The stack

Across a decade in ops, I've developed deep admin and power-user fluency in the tools that run modern GTM teams.

CRM & Marketing
SalesforceAdmin
HubSpotAdmin
Salesforce CPQAdmin
Outreach.ioPower User
MarketoUser
Data & Analytics
SQLPower User
TableauPower User
Excel / Google SheetsAdmin
LookerUser
AmplitudeUser
Automation & RevOps
CeligoUser
SpiffAdmin
ZapierUser
Conga ComposerAdmin
Web Tools
WebflowPower User
HTML / CSSPower User
Google AnalyticsUser
Selected Work

Projects that moved the needle

A sample of the systems, integrations, and process overhauls I've led across my career.

Kharon
RevOps Infrastructure Rebuild

Directed a full rebuild of GTM infrastructure across Salesforce, HubSpot, Spiff, and Celigo — creating a unified revenue architecture across Marketing, Sales, and Finance from scratch.

↓ 80% campaign setup time
📋
Kharon
Salesforce CPQ Rollout

Owned Deal Desk and led CPQ implementation end-to-end: pricing architecture redesign, automated quote generation, and Conga integration enabling scalable enterprise deal execution.

Scalable deal execution at enterprise
💸
Kharon
Commission Workflow Overhaul

Rebuilt Spiff commission workflows from the ground up, dramatically cutting processing time while strengthening payout accuracy and providing Finance with a full audit trail.

↓ 75% monthly processing time
🔗
Cadre / Yieldstreet
HubSpot × Salesforce Integration

Designed and executed a full HubSpot–Salesforce integration to establish end-to-end lead lifecycle tracking and real ROI attribution across all marketing campaigns.

Full-funnel attribution unlocked
📬
Nextdoor
SMB Lifecycle Email Program

Owned SMB lifecycle email from strategy through execution. Used audience segmentation, cadence optimization, and rigorous A/B testing to massively outperform targets.

$960K · 80% over target
📈
HackerRank
Inbound Demand Generation

Operationalized content workflows and marketing automation to build a repeatable inbound engine, driving dramatic quarter-over-quarter pipeline growth.

80% QoQ qualified lead growth
Let's talk

Open to the right opportunity

Whether you're building out a RevOps function, need a Salesforce admin who can think strategically, or want to talk shop — I'd love to connect.